CUES is fully dedicated to providing the finest after-sales service in the industry! This is guaranteed by our investment to provide the largest field engineering and technical service department, the largest inventory of replacement parts, and the largest service and repair departments in the industry. Customer Service is our top priority at CUES. The process of customer service precedes the sale of equipment, continues upon delivery, and extends for the duration of equipment use and thereafter. Additional independent sales and service representatives are located in more than 20 countries around the world to serve our customers needs. At that critical time, when equipment is down, we'll be there to support you!
CUES Staff is Second to None!
• Engineering Department, Design and Manufacturing
• Research and Development the largest R&D staff in the industry
• CUES Software Division, Engineering and Design, Data Acquisition, Bi-Directional Interface Products for Software Asset Management Systems and ArcGIS.
• Sales Department Insides Sales Support, Regional Sales Managers, and Local Dealerships
The CUES staff is second to none in the industry in size, experience, and knowledge! All equipment is designed and built by CUES Engineers and manufacturing technicians, resulting in a comprehensive understanding of the technology and methods required to service, support, and improve our products on a continuous basis.
The CUES Engineering Department has proven itself to be the technology leader in the development of new and innovative products. Our equipment is built to withstand the rugged environment and demands of both the contractor and the municipal markets, providing the highest level of productivity. CUES software and hardware engineers develop, design, and support our data acquisition/condition assessment/asset management systems. Our mechanical and electronic engineering staff designs and integrates all of the equipment necessary to produce the widest variety of products found in the industry!
Inventory that Supports Your Needs!
• Parts Department
CUES warehouses stock over 10 million dollars worth of inventory to support our customers and production requirements, resulting in reduced lead times for spare parts and completed systems. All systems and repairs are completed under the strictest quality control standards, facilitating continuous improvement for all equipment.
Your Full-circle Solution!
• Sanitary & Storm Water sewer inspection and rehabilitation
• CCTV inspection equipment
• Pipe profiling equipment, laser and sonar
• Data acquisition/condition assessment/asset management software, interface with ArcGIS
CUES provides the broadest product line to assure our customers are able to meet today's varied and stringent inspection and regulatory requirements regardless of pipe size, material or inspection conditions. Our extensive product line allows you to meet the multifaceted challenges encountered in today's market and as the industry continues to evolve. From sanitary & stormwater sewer rehabilitation, to CCTV inspection equipment, to pipe profiling, to pipeline condition assessment software, CUES is your full-circle solution!
Enjoy our website! We welcome you to the world of CUES, and invite you to see our state of the art facility in Orlando, FL!
With our headquarters and manufacturing facility located in Orlando, Fl, we dedicate 70,000 square feet and over 180 full time employees to serve and support our customers. Additional facilities with stocking warehouses and service personnel are located in southern and northern California, Texas, Georgia, Maastricht, The Netherlands, Dubai, UAE (servicing the Middle East region), and Toronto, Canada.